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Tailor Made Suits Privacy Policy

Last updated: 16 August 2025

1. Introduction

Tailor Made Suits ("we", "us", "our") is committed to protecting your privacy and managing your personal information responsibly in accordance with the Privacy Act 2020, which sets out 13 Information Privacy Principles governing how personal data is collected, used, stored, and disclosed in New Zealand.

2. What Information Do We Collect

We may collect the following personal information, when voluntarily provided by you:

  • Full name

  • Contact details (email address, phone number, physical address)

  • Booking details for fittings or services

  • Payment information (processed securely by third-party providers)

  • Any other information you choose to share via forms or communications

3. How We Collect Information

  • Voluntary Submission: You provide data when booking services, contacting us, or subscribing to newsletters.

  • Automated Collection: We may use cookies or analytics tools for improving website functionality—disclosure takes place via the Cookie Policy or notice on-site.

4. Purpose of Collection

We use personal information to:

  • Process bookings and tailor-made service requests

  • Communicate important information about your order

  • Send marketing (with your consent)

  • Improve our services and website experience

5. Disclosure of Information

We may disclose your information to:

  • Trusted third-party service providers (e.g., payment processors, analytics, email platforms)

  • Regulatory or law enforcement authorities, if required by law

  • New owners in the case of a business transfer, ensuring your privacy is protected 

6. Cross-border Transfers

Where third-party providers are based outside New Zealand, we ensure appropriate safeguards are in place (e.g., contractual clauses) to protect your data

7. Data Security & Retention

  • We implement reasonable technical and organisational measures to protect your personal data.

  • We retain your data only as long as necessary for the purposes it was collected or as required by law 

8. Access & Correction Rights

You have the right to request access to your personal information and to have it corrected if inaccurate or incomplete. Submit requests via our contact details below. Fees may apply for duplicate copy requests.

9. Privacy Breach Notification

In the unlikely event of a privacy breach likely to cause serious harm, we will notify both affected individuals and the Privacy Commissioner as soon as practicable (typically within 72 hours) as required under the Privacy Act 2020 

10. Cookies & Tracking

We use cookies and similar technologies to enhance the user experience. For detailed information, please refer to our separate Cookie Policy.

11. Minors

Our services are not intended for individuals under 16. We do not knowingly collect information from minors without parental consent.

12. Changes to the Privacy Policy

We may update this policy—changes will be posted with the "Last updated" date at the top of this page.

13. Contact Us

For any questions, privacy concerns, or to make access/correction requests, contact us at:

  • Phone: 0800 784 887

  • Email: sales[at]tailormadesuits.co.nz

  • Postal Address: Unit 1/18 Airborne Road, Rosedale, Auckland 0632, New Zealand

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